player Account Faqs

To register a new account, select the SIGN IN from the main menu bar at the top of this page or the bottom of the mobile navigation. After the page loads, fill out the required fields in the registration form and click SAVE & CREATE ACCOUNT. You will receive a confirmation email to finish the registration process within 5 minutes of submitting your information. If you submit your registration more than once, only the most recent confirmation email is valid. Please complete registration within 24 hours or the link will expire. If the link expires you’ll need to call to have it resent or start the registration process over again.

If you're still having trouble, please contact Customer Support at 651-635-8273, or cs.support@mnlottery.com. Customer Support can be reached Monday – Friday, 8:00 a.m. – 4:30 p.m.

Your username is the email you registered your account with.

Your password must contain the following:

• At least 8 characters and at least one of each of the following:
• 1 Uppercase letter (A, B, C, …)
• 1 Lowercase letter (a, b, c, …)
• 1 Number (1, 2, 3, …)
• 1 Special character (“, !, @, #, $, %, ^, &, *, (,), _, +, “)

For existing accounts, be sure you are now using your email address to log in to your member account.

If you have forgotten your password, please go to the SIGN IN page and use the Forgot Password link.

If you're still having trouble, please contact Customer Support at 651-635-8273, or cs.support@mnlottery.com. Customer Support can be reached Monday – Friday, 8:00 a.m. – 4:30 p.m.

The credentials used to access this page are no longer valid. This can happen when multiple password resets have been requested. Please ensure you are using the most recent link that was emailed to you.

Your account will lock for a random length of time up to 24 hours after too many incorrect password attempts. This is a security measure to protect member accounts. If you need to get back into the system sooner you may contact Customer Support at the number below, Monday – Friday, 8:00 a.m. – 4:30 p.m.

Minnesota Lottery Customer Support: 651-635-8273, select option #1

You can update your account information at any time by logging into your account. Sign in with your email address and password. Select the profile icon at the top of the page to access your account information. Select the Profile tab from the SETTINGS menu if it’s not already selected, then make any necessary changes on your account and click SAVE CHANGES.

You can update your email preference at any time by logging into your account. Select the profile icon at the top of the page to access your account information. Select Communication Preferences from the SETTINGS menu to subscribe or unsubscribe to emails, including Winning Number Alerts or Promotional emails from your account, then click SAVE.

Please register for a new account using your new email address.

Note: All previously entered 2nd Chance tickets or giveaways will to be listed under your old account but will still be valid and you will be notified by phone or mail if you’re a winner.

If you have forgotten your password, please go to the LOGIN page and use the Forgot Password link to reset your password.

If you haven't used your account in long time or it was deactivated click the reactivate account after logging in with your email and password or contact Customer Support.

Still need help?

Contact Customer Support at 651-635-8273, or cs.support@mnlottery.com. Customer Support can be reached Monday – Friday, 8:00 a.m. – 4:30 p.m.