Thank you for your interest in the Minnesota Lottery social media channels, including Facebook, Instagram, Twitter, YouTube, Snapchat, and LinkedIn. The Minnesota Lottery uses its social media pages to inform you about our products, promotions, winners, and events. We invite you to interact with us, discuss our games, enter giveaways or sweepstakes, and ask questions via our social media pages.
You must be 18 years of age or older to view or use any Minnesota Lottery social media page. We may verify your age using your stated birthdate or other methods.
Comments, opinions, and other content posted by users of Minnesota Lottery social media sites do not represent the views of the Minnesota Lottery. The Minnesota Lottery does not represent, nor does it endorse, any opinions expressed by others within our social media pages.
Any use or interaction with Minnesota Lottery social media channels is subject to this policy, law, and the polices of the relevant social media channel.
Table of Contents
Posted Content and Data Practices
Comment Moderation Guidelines
Violation of Guidelines
Reporting Content
Changes to Policy
Contact Us
Posted Content and Data Practices
If you share comments or content on Minnesota Lottery social media channels, the Minnesota Lottery may use, display, reproduce, modify, or edit posted content without compensation. We retain comments, shared content, and information collected in Minnesota Lottery social media sweepstakes and promotions in accordance with the Data Practices Act, applicable record retention policies, disposal schedules, and state law.
We encourage you to stay on topic and be respectful as you interact with us on social media.
The Minnesota Lottery has developed the following content-neutral comment moderation guidelines, and may remove or hide comments or posts that contain any of the following:
- Profane language, insulting comments, or inappropriate content,
- Discrimination of any kind,
- Private data,
- Repeated posts with similar comments from the same profile, or a deliberate disruption of discussion,
- Violations of copyright, trademark, patent, or other form or intellectual property,
- Illegal activity or encouragement of illegal activity,
- Partisan political content,
- Links to non-relevant sites (that could be construed as spam), and
- Unsolicited proposals or other business ideas or inquiries.
Violation of Guidelines
Users who violate the comment moderation guidelines may be banned or blocked from Minnesota Lottery social media channels immediately without warning. If you believe you have been erroneously banned or blocked, please contact us.
Reporting Content
If you see a post or comment on a Minnesota Lottery social media page that you believe violates our comment moderation guidelines, please use the platform’s built-in reporting tools to report the post or comment. Reports may be addressed by the Minnesota Lottery or the relevant social media channel. Our social media channels may have profanity filters, so posts or comments containing explicit words may be hidden automatically.
Changes to Policy
This policy may be amended or modified at any time.
While the Minnesota Lottery attempts to respond to questions and comments via social media, we respond to player questions primarily through Customer Support at (651) 635-8273 or via email at cs.support@mnlottery.com between 8 a.m. and 4:30 p.m., Monday through Friday.
