Help FAQ

Help and Frequently Asked Questions


How do I sign up to enter contests?


How do I get Lotto winning numbers sent to me?


How do I change my email preferences?


I forgot my password. What do I do?


How can I change my email address?


Why doesn’t the MNLottery website remember me?


How do I cancel my membership?


I can't seem to download a coupon from the website.


Why am I not receiving emails? I signed up, but I’m not getting emails.


When I log in the system says it doesn't recognize me. I'm a member. Why do I get this message?


What browsers do I need to get the most out of the MN Lottery website?


If your question wasn't answered in the questions above, fill email us at one of the following addresses and a Minnesota Lottery representative will get back to you.

Contact Us

2nd Chance / Accounts
cs.support@mnlottery.com

General Inquiries
lottery@mnlottery.com

Data Practices Requests
datapractices@mnlottery.com