Help FAQ

Help and Frequently Asked Questions


How do I sign up to enter contests in the Lucky Players Club?


How to I get Lotto winning numbers sent to me?


How do I change my email preferences?


I forgot my password. What do I do?


How can I change my email address?


Why doesn’t the Players Club remember me?


How do I cancel my Lucky Players Club membership?


I can't seem to download a coupon from a link in the Players Club.


Why am I not receiving emails? I signed up, but I’m not getting my email from the Players Club.


When I log in the system says it doesn't recognize me. I'm a member. Why do I get this message?


What browsers do I need to get the most out of the Lucky Players Club?


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